Motivational interviewing techniques cheat sheet

MI Principles are the core of MI, they represent those important skills that a practitioner should possess and practice when conducting motivational interviewing. MI Principles are especially useful for clients/patients who may be resistant to change or deny having substance use issues. These Principles include: 1. Express Empathy 2.

TIPS SHEET Five General Principles of Motivational Interviewing: Express empathy Develop discrepancy Avoid argumentation Roll with resistance Support self efficacy Responses that are NOT Reflective Listening: Ordering, directing, or commanding Warning or threatening Get your Motivational Interviewing Cheat Sheet here! https://www.micenterforchange.com/MI-cheat-sheet Our website:https://www.micenterforchange.comMI...Cognitive Distortions: The “Shoulds” Worksheet. GinaMarie Guarino, LMHC. Cognitive distortions (thinking errors) are a huge contributing factor to many people’s mental health issues. Cognitive distortions are erroneous patterns in thinking that lead …basic interaction techniques and skills that are used “early and often” in the motivational interviewing approach. OARS: Open Questions. Open questions invite others to “tell their story” in their own words without leading them in a specific direction. Open questions should be used often in conversation, but not exclusively. OfDownload Motivational Interviewing Cheat Sheet and more Job Interviewing Techniques and Skills Study notes in PDF only on Docsity! Acceptance Empathy Partnership Compassion O-Open Ended Questions A-Affirmations R-Reflections S-Summaries OARS Motivational Interviewing Skill Foundations The spirit of Motivational Interviewing is the confluence of Compassion, …The motivational interviewing (MI) technique is one of the few strategies that has resulted in an increase in infants’ vaccine coverage and a decrease in parents’ vaccine hesitancy (5–10). MI is a person-centred communication style used to enhance internal motivation for attitudinal change by exploring and solving inherent ambivalences .The STAR method is a great way to answer interview questions in a structured and organized way. It stands for Situation, Task, Action, and Result. This technique allows you to provide a clear and concise answer to any question an interviewe...Which of the following is NOT an example of a motivational interviewing technique? Learner Response: Confrontation. Correct Answer: Confrontation. Feedback: Some of the traps to avoid as a counselor in the counseling process include: Learner Response: Question-answer, taking sides, expert, labeling

Process 4: Planning. During the process, the client may begin to show signs of being ready to change. At this point, you have entered the fourth process: planning. Some signs of readiness for change include (Levounis et al., 2017): Increased ratio …Reflective Listening and Summarizing. Reflective listening and summarizing are essential techniques in Motivational Interviewing, allowing practitioners to enhance client awareness, foster deeper understanding, and promote meaningful change. 5.1 Reflecting Back Client's Statements and Emotions: Reflective listening involves skillfully mirroring ...Motivational Interviewing Ten Strategies for Evoking Change Talk 1. Ask Evocative Questions: Ask open question, the answer to which is change talk. 2. Explore Decisional Balance: Ask first for the good things about status quo, then ask for the not-so-good things. 3. Ask for Elaboration: When a change talk theme emerges, ask for more details. In ...basic interaction techniques and skills that are used “early and often” in the motivational interviewing approach. OARS: Open Questions. Open questions invite others to “tell their story” in their own words without leading them in a specific direction. Open questions should be used often in conversation, but not exclusively. Ofbasic interaction techniques and skills that are used “early and often” in the motivational interviewing approach. OARS: Open Questions. Open questions invite others to “tell their story” in their own words without leading them in a specific direction. Open questions should be used often in conversation, but not exclusively. OfMotivational Interviewing Cheat Sheet SKILLS O: Open-ended questions Explore concerns, promote collaboration, ... Advanced Counseling Techniques. Advanced Counseling Techniques. John Carlo Perez. 777c6005-3f55-4d2f-943b-1f5d6f176da9. 777c6005-3f55-4d2f-943b-1f5d6f176da9. Joshua Newman.of motivational interviewing. They argue that the techniques used in motivational interviewing has the potential to provide people working with offenders skills that will increase the effectiveness of interactions with offenders and other staff. Before discussing what Motivational Interviewing is, it is necessary to define the term ... The OARS method is a common way for motivational interviewers to ask questions and provide feedback. OARS stands for: Open-ended questions. Affirming. Reflective listening. Summarizing. The technique encourages you to think about your feelings regarding your work openly and honestly.

Understanding Motivational Interviewing Summary Motivational Interviewing (MI) is often recommended as an evidence-based approach to behavior change. ... people to change” or a set of techniques to impose on the conversation. MI takes time, practice and requires self-awareness and discipline from the clinician. (Miller & Rollnick, 2009)The Spirit of Motivational Interviewing KEY CONCEPTS: 1. Motivation to change is elicited from the client and not imposed. 2. It is the youth’s task, not the PO’s, to articulate and resolve his or her ambivalence. 3. Direct persuasion is not an effective method for resolving ambivalence. 4. The conversation style is generally a quiet and ...The 4 Processes of Motivational Interviewing. Motivational Interviewing can be applied in many different settings and with many diverse populations. Throughout the process of MI, the interviewer and interviewee might discuss any number of concerns like legal challenges, mental health issues, substance abuse, relationships, and career choices.A Scientific Theory. Motivational Interviewing (MI) is an evidence-based treatment used by providers all around the world to explore clients’ ambivalence, enhance motivation and commitment for change, and support the client’s autonomy to change.Motivational Interviewing tools and techniques provide structured and efficient ways to help patients develop internal motivation to change. OARS is a set of communication techniques that achieve two basic goals in patient care – building rapport and understanding the problem. Thinking and talking about change pave the way for change.

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Motivational Interviewing (MI) is a therapeutic strategy for facilitating behaviour change. This approach has built up a solid evidence base for effectiveness, and has been applied to a variety of people with different problems, including adherence. We feel that MI may offer some useful resources for busy CF clinicians. About the authorsMotivational Interviewing Center for Health Training 2010 1 THE OARS MODEL1 ESSENTIAL COMMUNICATION SKILLS O.A.R.S. is a skills-based model of interactive techniques adapted from a client-centered approach, using motivational interviewing principles. These skill-based techniques include verbal and non-verbal responses and behaviors. Both verbal andMotivational interviewing is centered on the position that behavior change is only possible when the client feels personally accepted and valued. David Markland et al., 2005. To be compassionate is to actively promote the other’s welfare, to give priority to the other’s needs. William Miller & Stephen Rollnick, 2013.Uncovering a patient’s emotions and ambivalence about treatment may lead to a more energized patient with better health. Motivational interviewing (MI) is a set of communication techniques that can spark behavior change in people with chronic conditions such as diabetes. This style of communication can be a dramatic shift for some providers.Motivational)Techniques)and)Skills)) ) 2)! Sobell!and!Sobell!©2013.!Availableonlineat!http://www.nova.edu/gsc/online_files.html.!This!document!is!not!tobe!copied!or!Theory The seminal text on motivational interviewing ( Motivational Interviewing: Preparing People for Change) by Miller & Rollnick defines the theory as a "client-centered, directive method for enhancing intrinsic motivation to change by exploring and resolving ambivalence" (1).

... techniques, taught in any beginning counseling ... This is the sort of cheat sheet for a more comprehensive technique. This "motivational interviewing" technique ...Download Motivational Interviewing Cheat Sheet and more Job Interviewing Techniques and Skills Summaries in PDF only on Docsity! Motivational Interviewing Cheat Sheet Goal: To get people to resolve their ambivalence (i.e., conflict) about changing their behavior, while not evoking resistance (e.g., get confrontational, blame, label) What Is …aspects of motivational interviewing. Best wishes as you move forward in your training and supervision of motivational interviewing! The Motivational Interviewing Network of …Continuing Professional Development has awarded the Motivational Interviewing (MI) - Introduction and Application Course with the following credits: • College of Family Physicians of Canada Mainpro+ (1 credit/hour) Self Learning: Up to 22.0 credits. • Royal College Maintenance of Certification Section 1: Up to 12.0 hours.OARS in Motivational Interviewing The four core motivational interviewing skills , or OARS, are Open questioning, Affirming, Reflecting and Summarizing (Miller, W. R., & Rollnick, S. 2013). POs can use these essential micro -counseling skills as part of their toolbox, as they are also used in a wide variety of counseling and helping situations.Motivational Interviewing Ten Strategies for Evoking Change Talk 1. Ask Evocative Questions: Ask open question, the answer to which is change talk. 2. Explore Decisional Balance: Ask first for the good things about status quo, then ask for the not-so-good things. 3. Ask for Elaboration: When a change talk theme emerges, ask for more details. In ...Dec 4, 2010 · 258 ratings18 reviews. This is the second edition of the popular ebook: How To Do Motivational Interviewing. In this concise book, you will learn how to do Motivational Interviewing (MI), the evidence-based, client-centered counseling approach that has demonstrated effectiveness for a range of psychological, behavioral, and health related issues. The OARS method is a common way for motivational interviewers to ask questions and provide feedback. OARS stands for: Open-ended questions. Affirming. Reflective listening. Summarizing. The technique encourages you to think about your feelings regarding your work openly and honestly.For additional information on motivational interviewing, please consult the following article: DiLillo V, Siegfried NJ, Smith West D. Incorporating motivational interviewing into behavioral obesity treatment. Cognitive and Behavioral Practice. 2003; 10, 120-130.Motivational Interviewing (MI) is a research-based approach to instigating behavioral changes in individuals, particularly those who may struggle to commit to or effectively implement their personal goals. This is achieved through using language focused on increasing a person’s motivation to change their old self-limiting habits and beliefs.Get your Motivational Interviewing Cheat Sheet here! https://www.micenterforchange.com/MI-cheat-sheet Our website:https://www.micenterforchange.comMI...

Motivational Interviewing (MI) is a counseling style for effecting behavior change, and for helping clients to explore and resolve ambivalence by evoking their personal motivations for change (Miller & Rollnick, 2013).

Theory The seminal text on motivational interviewing ( Motivational Interviewing: Preparing People for Change) by Miller & Rollnick defines the theory as a "client-centered, directive method for enhancing intrinsic motivation to change by exploring and resolving ambivalence" (1).Apr 9, 2021 · A Take-Home Message References Motivational Interviewing: 2 Real-Life Examples Conversations about change take place every day. Our use of language – what we say and how we say it – can motivate or influence another’s behavior. Therapists and counselors, in particular, regularly discuss behavioral and lifestyle changes with their clients. One effective technique to aid relationship-building is motivational interviewing (MI). MI is a counseling style and way of interacting with residents throughout their recovery process. MI is collaborative, goal-oriented, and activates the resident’s inherent capacity for positive change in an accepting, compassionate manner.141Motivational Interviewing (MI) is a therapeutic strategy for facilitating behaviour change. This approach has built up a solid evidence base for effectiveness, and has been applied to a variety of people with different problems, including adherence. We feel that MI may offer some useful resources for busy CF clinicians. About the authorsList of key “change words” to recognize during a client session and questions you can ask when you hear these phrases. 2. Sample questions and phrases you can use during a MI session. 3. A visual summary of key MI concept, OARS (open-ended, affirmations, reflections, summaries) 4. MI roadmap showing how to apply to a client session. 1. Describe and define motivational interviewing and compare and contrast it to other counseling techniques; 2. Understand the conditions under which most clients are willing to attempt behavioral change (the change trifecta: importance, confidence, readiness); 3. Describe elements of the provider style that precontemplative or highly ambivalent obstacles. Use OARS skills. Roll with resistance – perceptions can be shifted and new perspectives are invited, but not imposed; client is valuable resource in finding solutions to problems. Client should present arguments for change. Preparation Person is committed to, and planning to make a change in the near future. is not a collection of techniques but a way to guide conversation to activate a person's own motivation and resources for change. ... W. R., & Rollnick, S. (2013). Motivational interviewing: Helping People Change (3rd Ed.). New York: Guilford Press and from other members of the Motivational Interviewing Network of Trainers (MINT).Key Reference: MacFarlane, L. (2012). Motivational interviewing: Practical strategies for speech-language pathologists and audiologists. Canadian Journal of Speech-Language Pathology and Audiology, 36(1), 8-16. Would you like some FANTASTIC examples of what exactly to say using a Motivational Interviewing technique? I’ve put it all in a PDF:

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Motivational Interviewing (MI) is one of those practices. MI is a collaborative, goal-oriented style of communication characterized by compassion and designed to strengthen personal commitment to making change by exploring the person’s own reasons for change. MI creates affirming and transformative service experiences by providing a framework ...identification, support, and continuous training of motivational interviewing coaches. This workbook is intended to offer coaches assistance in this vital role and provide tools for staff training. Use: Probation Officer proficiency in the use of MI requires ongoing boosters, small group trainings, reinforcement of MI skills, and the providing ofCore elements of Motivational Interviewing. MI is practiced with an underlying spirit or way of being with people: Partnership. MI is a collaborative process. The MI practitioner is an expert in helping people change; people are the experts of their own lives. Evocation. People have within themselves resources and skills needed for change.Motivational interviewing techniques cheat sheet. Motivational Interviewing Skill Code v. 2.1 2 of course, still choose to include this timing pass. We found that recording client and counselor talk time had very high inter-coder reliability (usually >.95).Motivational Interviewing is a critical tool for anyone who works in the human services field. The Motivational Interviewing (MI) approach helps to empower and encourage others to make positive choices and reinforces positive behaviors. One crucial part of the technique is offering up Motivational Interviewing affirmations.Cognitive Distortions: The “Shoulds” Worksheet. GinaMarie Guarino, LMHC. Cognitive distortions (thinking errors) are a huge contributing factor to many people’s mental health issues. Cognitive distortions are erroneous patterns in thinking that lead …Discussion Research into health related behaviour change highlights the importance of motivation, ambivalence and resistance. Motivational interviewing is a counselling method that involves enhancing a patient’s motivation to change by means of four guiding principles, represented by the acronym RULE: Resist the righting reflex; Understand the patient’s own motivations; Listen with empathy ...Foundation of Motivational Interviewing (MI): OARS - The Basics Motivational Interviewing is an “A directive, client-centered counseling style for helping clients explore and resolve ambivalence about behavior change.” William R. Miller, 1991 Open-ended Questions, Affirmations, Reflective Listening, and summarizing (OARS) The Substance Use Motivation Ruler is an excellent tool derived from motivational interviewing. Ask your client to pinpoint, on a scale of 1 to 10, how motivated they are to end their drug use. In this case, 1 means "not at all motivated" and 10 means "completely motivated". In the spirit of motivational interviewing, you want to use this ...What is Motivational Interviewing? Motivational interviewing is a client-centered, directive counseling method for enhancing intrinsic motivation for change by exploring and resolving ambivalence. - Miller & Rollnick, 2002 FRAMES (Miller and Sanchez, 1994) Patient-centered Consulting (Egan, 1994) Stages of Change (Prochaska & DiClemente, 1986 ...What is Motivational Interviewing? Motivational interviewing is a client-centered, guiding counseling style for enhancing intrinsic motivation for change by exploring and resolving ambivalence (“The Prep-step Before Action”) Primary Goals: • Minimize resistance • Elicit “change talk!” • Explore and resolve ambivalence ….

Motivational interviewing is a brief counseling technique that can be effective at helping patients overcome reluctance and make behavioral changes, such as losing weight or quitting smoking. The ...Features a morphine milligram equivalent (MME) calculator, Guideline key points, motivational interviewing techniques, resources, and glossary terms. Pocket Guide: Tapering Opioids for Chronic Pain. Serves as a quick reference for when and how to taper and important considerations for safe and effective care.Step 4. Support Self-Efficacy and Optimism. Empowerment is a major principle in motivational interviewing (Rollnick et al., 2008). Clinicians are experts on many things – mental health, physical health, the benefits of exercise, and consistent sleep, to name a few – but clients are the experts on themselves.Motivational interviewing strategies for OTs that have helped me create more compassion and quality service. 1.) Use Numbers. Based on principles of motivational interviewing (MI), introduce number scales to elicit objectively subjective data and to help YOU, the therapist, really understand the client’s perspective.This document is intended as a hands-on practitioner’s guide to using Motivational Interviewing. Thus, the word “you” refers to the Motivational Interviewing practitioner in action. Multi-level definition of Motivational Interviewing . The first and simplest of these is a layperson’s definition, focusing on what Motivational Motivational Interviewing Techniques in. Assessment. Page 2. Using Motivational ... What attracts you to that type of work? Page 35. Open Question Cheat Sheet.The Motivational Interviewing (MI) technique is an effective and influential tool for behavior change. It can be used to improve nutrition counseling sessions by helping patients set goals and providing them with the skills to meet their needs. ... Download this complimentary Motivational Interviewing Cheat Sheet with a list of change words to ...Change Talk Sustain Talk Self-exploration Talk Resistance Talk Client verbalizes desire, ability, reasons, need, commitment and/or action taken. Motivational Interviewing Cheat Sheet Ho w we ch o o se t o p h ra se o u r wo rd s i n sp e e ch t h e ra p y ca n ma ke a d i f f e re n ce i n mo t i va t i n g o u r The guiding RULE – Philosophy of Motivational Interviewing R Reject the righting reflex Trying to fix problems can reduce the likelihood of client change U Understand the person’s motivation We don’t motivate people. We find the motivation that lies within them and help them recognize it. L Listen to the person. Communicate empathy Motivational interviewing techniques cheat sheet, Motivational Interviewing ‘Cheat sheet’. February 5, 2021. C4BHI helps to contribute “at-a-glance” resources that accompany our trainings and help to improve clinical processes. This “cheat sheet” on Motivational Interviewing is one example. Tags: "Motivational Interviewing" MI training., Change Plan Worksheet Template. 46. Page 3. 3. Introduction. “Motivational ... There are many tools and techniques included within this guide. Don't feel ..., Discussion Research into health related behaviour change highlights the importance of motivation, ambivalence and resistance. Motivational interviewing is a counselling method that involves enhancing a patient’s motivation to change by means of four guiding principles, represented by the acronym RULE: Resist the righting reflex; Understand the patient’s own …, MI Principles are the core of MI, they represent those important skills that a practitioner should possess and practice when conducting motivational interviewing. MI Principles are especially useful for clients/patients who may be resistant to change or deny having substance use issues. These Principles include: 1. Express Empathy 2., Feb 24, 2023 · Our Motivational Interviewing Cheat Sheet provides a quick and easy guide to the core principles and techniques of motivational interviewing that can help you succeed in your next job interview. In this blog post, we'll walk you through the key concepts and techniques of motivational interviewing for job interviews, including building rapport ... , Motivational interviewing (MI) is a method of eliciting individuals’ inner motivation to change their behavior. MI is typically delivered within health care settings as well as in occupational and educational settings and in multiple populations. MI builds on practice skills that are relational and technical, aiming to evoke and reinforce ..., MOTIVATIONAL INTERVIEWING IN CRISIS INTERVENTION 3 Abstract This Advance Practicum report examines my experiences in further developing my clinical skills, primarily in the area of Motivational Interviewing (MI) techniques, while completing an Advanced Practicum with the Health Sciences North (HSN) Mental Health and, Helpful Hints. · 2 Reflections/questions. · We can dance or wrestle. · Empathy ... Motivation. Discord. Decisional Balance Worksheet. Page 104. A Change Plan ..., Download Motivational Interviewing Cheat Sheet and more Job Interviewing Techniques and Skills Study notes in PDF only on Docsity! Acceptance Empathy Partnership Compassion O …, Motivational Interviewing (MI) Basics. The underlying "spirit" (or philosophy) of MI is even more important than the skills. While you are an expert in health care, your client is an expert in his or her own life. The urge to "fix" the client. Arguing for change can have a paradoxical efect., This book presents the proven counseling approach known as motivational interviewing ( MI) and shows exactly how to use it in day-to-day interactions with clients. MI offers simple yet powerful tools for helping clients work through ambivalence, break free of diets and quick-fix solutions, and overcome barriers to change., 12. When using the importance ruler, asking why the client rated themselves as highly as they did, and not at a lower number is important because: It is likely to elicit change talk from the client. 13. Motivational interviewing requires technical expertise …, The motivational interviewing (MI) technique is one of the few strategies that has resulted in an increase in infants’ vaccine coverage and a decrease in parents’ vaccine hesitancy (5–10). MI is a person-centred communication style used to enhance internal motivation for attitudinal change by exploring and solving inherent ambivalences ., upon and utilizing the basic skills and principles used in Motivational Interviewing can be a useful tool for our Volunteers to use to further assist our members and meeting participants accomplish their goals. What Is Motivational Interviewing? As defined by its developers, “Motivational Interviewing is a directive, client-centered ... , Chapter Objectives: Discuss the Trainers’ coaching role. Know the effective coaching elements. Be aware of client behaviors that are verbal and nonverbal. Give the right responses to client behaviors. Know effective techniques like active listening, empathy, rapport development, appreciative inquiry, motivational interviewing, and the 5 A’s., MI Principles are the core of MI, they represent those important skills that a practitioner should possess and practice when conducting motivational interviewing. MI Principles are especially useful for clients/patients who may be resistant to change or deny having substance use issues. These Principles include: 1. Express Empathy 2. , obstacles. Use OARS skills. Roll with resistance – perceptions can be shifted and new perspectives are invited, but not imposed; client is valuable resource in finding solutions to problems. Client should present arguments for change. Preparation Person is committed to, and planning to make a change in the near future., Are you looking for ways to increase your productivity? Log sheets are an excellent tool to help you stay organized and on track. Log sheets can be used to track tasks, progress, and goals. They can also help you stay focused and motivated., Motivational Interviewing (MI) is one of those practices. MI is a collaborative, goal-oriented style of communication characterized by compassion and designed to strengthen personal commitment to making change by exploring the person’s own reasons for change. MI creates affirming and transformative service experiences by providing a framework ..., Motivational Interviewing (MI) is a therapeutic strategy for facilitating behaviour change. This approach has built up a solid evidence base for effectiveness, and has been applied to a variety of people with different problems, including adherence. We feel that MI may offer some useful resources for busy CF clinicians. About the authors, Download Motivational Interviewing Cheat Sheet and more Job Interviewing Techniques and Skills Summaries in PDF only on Docsity!, Since motivational interviewing was first introduced in the 1980s, studies have shown that it can effectively treat a range of psychological and physical health conditions. One meta-analysis of 72 clinical trials found that motivational interviewing led to smoking cessation, weight loss, and cholesterol level control., Motivational interviewing techniques Facilitating behaviour change in the general practice setting • stress management • completion of recommended screening or diagnostic tests or specialist/allied health/psychologist referral. The spirit of motivational interviewing motivational interviewing is underpinned by a series of principles, Motivational Interviewing is a critical tool for anyone who works in the human services field. The Motivational Interviewing (MI) approach helps to empower and encourage others to make positive choices and reinforces positive behaviors. One crucial part of the technique is offering up Motivational Interviewing affirmations. , Motivational interviewing is based on expressing empathy, developing discrepancy, rolling with resistance, supporting self-efficacy, and affirming progress. It involves using open-ended, non-judgmental questions and other techniques to help individuals explore their thoughts, feelings, and motivations around change., 1. MOTIVATIONAL ENHANCEMENT THERAPY MANUAL. 2. Motivational Enhancement Cheat Sheet Defining Characteristics. 3. MOTIVATIONAL Used to Teach: Patient ENHANCEMENT Type. 4. Motivational Interviewing: Need Questions Worksheet. 5., This is the sort of cheat sheet for a more comprehensive technique. This "motivational interviewing" technique sounds like basic coaching/counseling: trying to ask questions instead of telling the client what to do, gently guiding them to making their own decisions to change. I think this could be helpful for anyone who needs to work on self ..., What is Motivational Interviewing? Motivational Interviewing is a series of techniques that focus on teaching effective communication strategies. It is designed to strengthen personal motivation for and commitment to a specific goal. Motivational Interviewing includes Talking with (not at) the interviewee, Motivational interviewing (Passmore, 2011a) and in the techniques section offered a perspective on the application of reflective listening (Passmore 2011b) and the balance sheet technique ..., The STAR method is a great way to answer interview questions in a structured and organized way. It stands for Situation, Task, Action, and Result. This technique allows you to provide a clear and concise answer to any question an interviewe..., Motivational Interviewing Core Skills “Enhancing intrinsic motivation to change by exploring and resolving ambivalence.” (Miller and Rollnick, 2002) Demonstrating MI “Spirit” (encourages ownership, enhances self-efficacy, assumes competency) Respect Autonomy vs. exert authority Collaborate vs. confront Evoke vs. educate , Motivational Interviewing Core Skills “Enhancing intrinsic motivation to change by exploring and resolving ambivalence.” (Miller and Rollnick, 2002) Demonstrating MI “Spirit” (encourages ownership, enhances self-efficacy, assumes competency) Respect Autonomy vs. exert authority Collaborate vs. confront Evoke vs. educate, Motivational Interviewing Ten Strategies for Evoking Change Talk 1. Ask Evocative Questions: Ask open question, the answer to which is change talk. 2. Explore Decisional Balance: Ask first for the good things about status quo, then ask for the not-so-good things. 3. Ask for Elaboration: When a change talk theme emerges, ask for more details. In ...