Brightgauge

The Help Desk SLA Scorecard dashboard uses a simple and straight-forward design that is easy for the team to read and follow. They use color thresholds and a "manage to green" approach to help the team prioritize, and each section of the dashboard represents the different SLA stages. Help Desk SLA Scorecard dashboard - view …

Brightgauge. BrightGauge Software Technology, Information and Internet Coral Gables, FL 1,493 followers BrightGauge, a ConnectWise solution, is the premier business intelligence and KPI management tool.

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User Roles. BrightGauge has three user roles: Admins have full access to your BrightGauge account and can manage Analyst and Viewer user permissions. Standard plans include two Admins and Enterprise plans include three Admins. Administrator user sessions expire after two weeks. Analysts are unique …Mar 2, 2020 · Use filtering in BrightGauge to narrow down by client or agreement type for a more granular look at profitability where needed. Re-build in your account: Buildout Key. Agreement Performance Report (November 2019 RoTM) - A high-level view of how fixed-fee Agreements are performing. Track your revenue, cost, and margins. Vodacom had offered to pay Makate about $3 million but the inventor is demanding over $1.2 billion in compensation, arguing that the figure constituted 5% of revenue from the group...Steps to create one filter for multiple gauges. After creating your gauge filter and saving the gauge, you may convert any filter into a “Linked Filter” by clicking on the grey plus icon located on the left side of the filter. You’ll then be prompted to give the linked filter a name and decide which gauges you want it to apply to.There’s a lot to BrightGauge. While some customers may request more features, most are looking for more shortcuts; a simpler experience. With that in mind, this week we’re focusing on an oft-underutilized time saver: Dashboard Filters. As a fairly new user myself, I’m constantly discovering new capabilities within our app.

Jan 25, 2019 ... 45:15. Go to channel · Kaseya: Reporting. Kaseya•4.8K views · 1:08. Go to channel · BrightGauge + ConnectWise Integration. BrightGauge Softwar...Thanks again, Jeremey, for collaborating with us and for sharing some of the ways you and your teams have been able to use BrightGauge to drive data-informed decision making at High Point Networks. Make sure to visit our library of more report and dashboard templates and please feel free to reach out to …Dashboard of the Month: Customer Analysis Dashboard. BrightGauge's Harvest dashboard integration provides a real-time view of hours, expenses, and invoices to manage your team’s performance towards achieving their goals. Learn more about BrightGauge's dashboard integration with Harvest.Frontier Airlines is turning 28, and they’re offering flyers up to 75% off to celebrate. Save on round-trip, nonstop domestic flights, but act fast. This deal ends July 7. Frontier...Postherpetic neuralgia is pain that continues longer than a month after a bout of shingles. This pain may last from months to years. Postherpetic neuralgia is pain that continues l...Quarterly Business Reviews or Technical Business Reviews are a vital part of any MSP-client relationship. These scheduled reviews are an excellent opportunity to connect with clients, highlight the services you provide, and create a strategic agenda moving forward. With BrightGauge, creating a QBR is simple.Oct 6, 2014 ... Quartet Service Inc. is an IT service provider in Toronto. We provide user solutions, such as help desk, onsite support, telephony, ...

BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge …At BrightGauge, we learned effective strategies to sell managed services during the years we scaled our Miami-based company, Compuquip Cybersecurity. Our approaches proved to be effective, resulting in a monthly recurring revenue (MRR) growth from 800K to $8.8MM. Although we ultimately sold the business, the …Tying thresholds to goals. We talk a lot about the importance of setting goals and we’ll probably never let that conversation go (sorry, not sorry). When it comes to goals, the 3 best practices we’re always reinforcing are: - tie goals to overall company KPIs. - make sure you’re setting SMART goals. - don’t tie goals to performance reviews.Need a brand strategy strategist in Poland? Read reviews & compare projects by leading brand strategy agencies. Find a company today! Development Most Popular Emerging Tech Develop...

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Jan 25, 2019 ... You may want to share a specific data dashboard with a client and it's easy to do so in BrightGauge. This tutorial video shows you how to do ...To access this screen, click the BrightGauge logo on the left of the top menu bar. The Dashboards, Goal Management, and Reports tiles enable you to create new dashboards, goals, and reports. The Datasources section lists available datasources and enables you to add new datasources. The Users section lists the Admin and …This document provides information on gauge types, measures, dimensions, and filters in BrightGauge ®. Gauges turn the data from your datasets into usable, …15. Total Customers. Monitoring the number of total customers will give you a quick look at your MSPs health by allowing you to check for growth or loss. Most of our BrightGauge integrations support this metric. You will be able to build a gauge and filter for total number of clients. 16. Customer Lifetime Value.We would like to show you a description here but the site won’t allow us.A new grant program using nearly $1 million of American Rescue Plan money is coming to one community in Texas. Small businesses can use various types of support when getting starte...

3-D printers function a lot like paper printers in that a printer receives instructions about what to print. But 3-D printers create a three-dimensional object instead of a two-dim...The second service listed as "BrightGauge ITSPlatformManager Service" managed updates for the agent itself. Return to the Datasource configuration page in BrightGauge and click Check for new endpoints. Note: After the install of the Agent is complete, the Agent automatically initiates a check-in and final registration process in the …Get ratings and reviews for the top 11 moving companies in San Mateo, CA. Helping you find the best moving companies for the job. Expert Advice On Improving Your Home All Projects ...We would like to show you a description here but the site won’t allow us.Sort on 2nd Dimension. Sorts the 2nd dimension pie slices within each 1st dimension slice. For example, if the 2nd dimension is text, the 2nd dimension pie slices within each 1st dimension slice will be sorted by the 2nd dimension alphabetically. This document describes how dual dimension sorting works within BrightGauge.BrightGauge reports convert the metrics you’re tracking into customizable, interactive reports that you can share with your clients on the date and time you choose. You can set up a report one time, save it as a template, and schedule it to go out on a recurring basis, and that automation has simplified the lives of many of …In short, to change an Admin user to a Viewer user you will: Find the user within BrightGauge. Delete the user's account (no data will be lost.) Re-invite under the desired user permission. Apply the relevant dashboard permissions, goal assignments and report schedules for the new user. Please feel free to refer to our User Accounts: Viewers ...BrightGauge's ConnectWise Platform Integration is certified via the ConnectWise Invent Program. If you need assistance with integration implementation, please submit a ticket through the ITSupport247 portal or send a note to [email protected]. The ConnectWise Platform support team will work with …

Using this tool, you can create powerful MSP Metrics like Support Kill Rate, Tickets Per Endpoint, and Service Gross Margin. This video shows you how to easily add layers and create calculated metrics. If you have questions about doing this within your BrightGauge, reach out to our support team. For more tutorial videos, check us out on YouTube.

Using this tool, you can create powerful MSP Metrics like Support Kill Rate, Tickets Per Endpoint, and Service Gross Margin. This video shows you how to easily add layers and create calculated metrics. If you have questions about doing this within your BrightGauge, reach out to our support team. For more tutorial videos, check us out on YouTube. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge …This document provides information on gauge types, measures, dimensions, and filters in BrightGauge ®. Gauges turn the data from your datasets into usable, …Step 1 - Log in to your BrightGauge Account. If you haven’t created an account yet, go here to get started. On first login, from the account Overview page, click on the "Add a Datasource" button: Or, from the first "Welcome to BrightGauge" dashboard page, click on the "Connect a Datasource". Click on the "Data" menu at the top righthand ...Create a Calculated Metric Gauge. To create the ticket kill rate calculated metric: Select New Item > Gauge. Select the Datasource and Dataset for the gauge. Click Continue. Select Number Gauge. Add id as the Measure. Click ADD to apply the Count aggregation. Click the plus sign to add a new filter.This document provides sample dashboards and templates for you to use as a starting point for creating your own BrightGauge ® dashboards. Each dashboard template includes all information required to build the gauges for that dashboard. The sample dashboards show how the dashboards appear when filled …Step 1 - Log in to your BrightGauge Account. If you haven’t created an account yet, go here to get started. On first login, from the account Overview page, click Add a Datasource. From the account Overview page (to access click on the BrightGauge logo on the top left-hand corner), click on Add a new Datasource towards the bottom …These personality traits are reflected back in their approach to data visualization and goal management as showcased through BrightGauge. The Service Delivery Management dashboard features the key metrics shared by Jeremiah Best, used at various stages of their growth. Jeremiah, having 16 years …However, at this time, BrightGauge is unable to support it due to the fact that one would need to enter in a new authentication code every hour, hindering us from bringing you real-time data. Important: If running ConnectWise Automate Cloud Patch 20.0.1.51 (or later) released on January 13, 2020, please refer to the following article …

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BrightGauge Support; Gauges; Change the Default Gauge Colors Follow. Permanently deleted user August 19, 2020 19:06. Overview. This article describes how to change the default colors of your gauges. Color themes affect how the different parts of a gauge (lines, bars, chart sections, etc.) appear on dashboards and in reports.Aug 21, 2019 ... Our Dashboard of the Month series shows the Quarterly Business Review dashboard. For help recreating these, email [email protected] BrightGauge, you’d simply toggle on the dashboard filter for the individual you’re looking for and that’s it. Dashboard Reporting with BrightGauge. There are different dashboard reporting tools out there that can help you create meaningful reports. Whichever you use, remember to employ these dashboard reporting best …How-To Videos & Webinars. A section featuring some of our getting started, dashboard of the month, and webinar videos. A BrightGauge Overview - Video. Best Practices: Organization & Account Management. Best Practices: Our new Autotask Datasource. Build a Gauge: Billable Percentage by Tech - Video.However, at this time, BrightGauge is unable to support it due to the fact that one would need to enter in a new authentication code every hour, hindering us from bringing you real-time data. Important: If running ConnectWise Automate Cloud Patch 20.0.1.51 (or later) released on January 13, 2020, please refer to the following article …BrightGauge is a powerful, yet easy to use data management platform for the TSP/MSP industry. You no longer have to wait for a status update, BrightGauge …The BrightGauge infrastructure is hosted within a secured AWS Virtual Private Cloud (VPC). VPCs provide a network firewall and private virtual network in AWS. Network traffic is continuously monitored for anomalies and for threats. This network security layer serves as the first line of defense for BrightGauge and hundreds of …This document provides information on gauge types, measures, dimensions, and filters in BrightGauge ®. Gauges turn the data from your datasets into usable, …Open a gauge in the Gauge Builder. You can either: Click Gauges in the top menu bar and click on the desired gauge in the list, or. From a dashboard, click on the 3 dot menu icon in the upper-left corner of the gauge and select Edit in Gauge Builder. Select the Design tab. Click on a number field in the Formatting section.A. Default Datasets. Default datasets can fail with a "timeout error" if there’s an overload of data that is being queried. This is done to protect the SQL database. Default datasets can also fail to sync if the BrightGauge agent is unavailable. In either case, please reach out to support so we can investigate or …Countingup, the business current account that “automates” your accounting, has raised £4 million in self-described bridge funding. Leading the round is ING Ventures, with co-invest... ….

Finding an old stock certificate is like finding a map to buried treasure: it can initiate a search that may result in a financial windfall or a pile of rocks. Determining if a sto...This month, we’re sharing an Internal Weekly Service Report, as used by Joe Ensalaco of JT Global Enterprise, a systems integrator operating worldwide with offices in the UK and the US and specializing in Unified Communications, Customer Engagement, Digital Transformation, and Smart Retail. Joe, the Service Operations Manager, built this ...The CMS announced that people on Medicare will be eligible to get at-home COVID-19 costs covered, adding to the free COVID test options. By clicking "TRY IT", I agree to receive ne...Feb 6, 2019 ... Mapping your clients in BrightGauge teaches the tool what your client's names are for each of the datasources you use.View this report monthly or quarterly. Use filtering in BrightGauge to narrow down by client or agreement type for a more granular look at profitability where needed. Re-build in your account: Buildout Key. Agreement Performance Report (November 2019 RoTM) - A high-level view of how fixed-fee Agreements …Jun 1, 2017 · After you create your playlists, click Present to enter present mode. The default rotation time for the dashboard is two minutes. To change the rotation time, click the time icon in the upper-right corner of the dashboard. You can also get the unique URL to go directly into the playlist by clicking on the link icon next to the playlist name. This article describes the ConnectWise Command OS Patching report. The OS Patching report provides an overview of the patch health for all of your server and desktop agents. By default, the report shows the data for all of your clients/sites. After you set up and schedule a report for a specific client (site), BrightGauge automatically filters ... BrightGauge makes it easy to be transparent with anyone. When you visit our Reports section, you'll be able to choose between sending a report to your clients or your internal teams. You have two options when building a report: either start from scratch or select from one of our default templates. Either way, you can customize it to what you need. Brightgauge, Unfortunately, it is not possible to display within an iframe at this time. There is a header to our HTTP requests which states that iframes will only function if the content of the iframe is from the same origin as the parent page. We did this to prevent a type of attack called clickjacking where a page not owned by BrightGauge embeds us and ..., Default datasets can also fail to sync if the BrightGauge agent is unavailable. In either case, please reach out to support so we can investigate or re-initiate syncing; B. Custom Datasets. The #1 cause for custom datasets not syncing is because they lack a unique identifier. Please make sure whatever field you’re setting as id is truly unique. , instance1/cwwebapp_brightgauge . Non-Default TCP Port. If your SQL setup is using a non-default TCP (Microsoft SQL is 1433, mySQL is 3306), you must add the port information into the Database IP field under your datasource settings page on your account. This can sometimes change, so please try both variations using a colon or a comma: Colon, Feb 6, 2019 ... Mapping your clients in BrightGauge teaches the tool what your client's names are for each of the datasources you use., This permission is made at the database level, so if using SQL Server Management Studio (SSMS): find your database for ConnectWise on the left. Right click and go to properties. Go to permissions. Select the user created for BrightGauge and scroll down and Grant the Execute permission. If you see 2 Execute permissions, grant …, Overview. This document provides sample dashboards and templates for you to use as a starting point for creating your own BrightGauge ® dashboards. Each …, BrightGauge business intelligence dashboards update in real-time with data from industry-leading PSAs, RMMs, BDRs, security, finance, and other tools, eliminating the need to toggle windows or log in and out of multiple accounts. The automated reporting tool in BrightGauge builds transparency and trust with clients. It takes …, BrightGauge is a powerful, yet easy to use data management platform for the TSP/MSP industry. You no longer have to wait for a status update, BrightGauge …, BrightGauge whitepapers cover a range of topics, including how-to guides for driving growth, understanding your metrics, improving operations, and developing your team. Download your free whitepapers from BrightGauge today!, As all the data is available locally in your database, our SQL gurus can take a look and see if it's possible to add the field. Please send support the following: A screenshot and description of the field you would like added. The dataset you would like the field added to. An example of the field being used somewhere already (like a ticket ..., Find answers to your questions about BrightGauge, a data visualization and reporting tool for MSPs. Learn how to connect your data, create dashboards and reports, use goals …, Dec 5, 2014 · User Roles. BrightGauge has three user roles: Admins have full access to your BrightGauge account and can manage Analyst and Viewer user permissions. Standard plans include two Admins and Enterprise plans include three Admins. Administrator user sessions expire after two weeks. Analysts are unique to the Enterprise plan. , We would like to show you a description here but the site won’t allow us., Structured Communication System uses the parent-child dashboard feature in BrightGauge to quickly and consistently roll out a new client dashboard per client during the onboarding phase. While the subset of services can vary slightly, by having a few parent templates ready to use, you can begin showing the value of your services immediately to ..., BrightGauge Enterprise Features. 2 Datasources. Connect to any two of our PSA, RMM, financial, and other datasources. Add more at any time at an extra cost. Unlimited Viewer Licenses. Share data by assigning as many viewer licenses as you wish. They won’t be able to add or edit data., The founders of BrightGauge, who previously owned an MSP, felt that and sought out a streamlined solution that fit their operational management needs. Ultimately, they decided to build that solution themselves. BrightGauge can help you manage your data, strengthen your business relationships, and establish a goal-setting …, Creating a Viewer. Unless you have access to public dashboards with your subscription, a BrightGauge login is required to view a dashboard. The administrators …, Watch this video to find out how to replace a bath fan, caulk a tub, install a tile backsplash, and replace rotten eave boards. Expert Advice On Improving Your Home Videos Latest V..., BrightGauge Enterprise Features. 2 Datasources. Connect to any two of our PSA, RMM, financial, and other datasources. Add more at any time at an extra cost. Unlimited Viewer Licenses. Share data by assigning as many viewer licenses as you wish. They won’t be able to add or edit data., BrightGauge's ConnectWise Platform Integration is certified via the ConnectWise Invent Program. If you need assistance with integration implementation, please submit a ticket through the ITSupport247 portal or send a note to [email protected]. The ConnectWise Platform support team will work with …, In short, to change an Admin user to a Viewer user you will: Find the user within BrightGauge. Delete the user's account (no data will be lost.) Re-invite under the desired user permission. Apply the relevant dashboard permissions, goal assignments and report schedules for the new user. Please feel free to refer to our User Accounts: Viewers ..., The problem is with how cloud services report deletions through the API. A better description is that there is a lack of notification for deleted items. In order for BrightGauge to do fast syncing, we employ a process known as delta updates. This means that we only get details from the information that has changed or is new., The Dapagliflozin and Prevention of Adverse-Outcomes in Heart Failure Trial: Results in Nondiabetic Patients Results for Non-Diabetic Patients Trial Summarized By: Mrinali Shetty, ..., BrightGauge uses the "~" operator (case sensitive) hard-coded into the filter. Linked Filters. Linked filters enable you to edit the same filter across multiple gauges. For example, the member_id filter is applied to six of your gauges. You would like to add another member to the filter, but only on four of the gauges., BrightGauge makes it easy to get a handle on data by putting KPIs on dashboards and custom reports. But it also makes it easy to establish and stick to a goal-setting system. BrightGauge Goals is a way to give an entire organization visibility into goals and progress being made on them. It’s like one big scorecard that everyone can interact with. , If a dataset takes 3-4 minutes to sync, its dashboard sync frequency cannot be set to 5 mins as this will cause sync errors within BrightGauge and potential performance issues on their database itself. For default datasets (or datasets that BrightGauge provides out of the box), we recommend sticking with the default sync intervals., Mar 30, 2013 · Measures are the mathematical portion of a gauge (e.g., count, count distinct, min, max, sum, average) that is aggregated from an existing raw field within your dataset. In the context of data visualization, measures typically map to the Y-axis of a chart. Examples of measures include ticket count, average time to resolution, and total revenue. , Mastering BrightGauge Series: This training webinar will cover the basics and best practices of filtering your dashboards and reports. We'll also review ways you can understand both your metrics and the CW RMM datasets in the gauge builder. Note: For this webinar, we'll solely use CW RMM data. , From your dashboard, select the image module and upload a new image or choose an existing image from the BrightGauge image uploader. You can upload image files up to 5MB in size. Use the image cropping tool to edit and fit your image for display. Once you have chosen your image it will appear on your dashboard filling the entire image …, Brian Dosal July 22, 2013. Today marks the official launch of BrightGauge Consulting, a new set of services we’re offering our customers to help them get the most of out of their PSA & RMM data. Over the past few years we’ve delivered consulting services on an ad hoc basis but after talking with our key customers, it was apparent that a ..., Create a Calculated Metric Gauge. To create the ticket kill rate calculated metric: Select New Item > Gauge. Select the Datasource and Dataset for the gauge. Click Continue. Select Number Gauge. Add id as the Measure. Click ADD to apply the Count aggregation. Click the plus sign to add a new filter., Mastering BrightGauge Series: This training webinar will cover the basics and best practices of filtering your dashboards and reports. We'll also review ways you can understand both your metrics and the CW RMM datasets in the gauge builder. Note: For this webinar, we'll solely use CW RMM data. , The founders of BrightGauge, who previously owned an MSP, felt that and sought out a streamlined solution that fit their operational management needs. Ultimately, they decided to build that solution themselves. BrightGauge can help you manage your data, strengthen your business relationships, and establish a goal-setting …